Privacy Policy

At SKILL11, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our platform. By using SKILL11, you agree to the collection and use of your data in accordance with this policy.

1. Information We Collect When you use SKILL11, we may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, date of birth, and other details you provide during account registration.
• Payment Information: If you participate in paid contests, we may collect payment details, including bank account information, UPI ID, or other payment methods.
• Device Information: We collect information about the device you use to access SKILL11, such as IP address, device type, operating system, and browser type.
• Location Data: We may collect location data from your device to ensure you are in a jurisdiction where fantasy sports participation is legal.
• Usage Data: This includes your interactions with the platform, such as pages visited, time spent on the site, and the contests you participate in.

2. How We Use Your Information The information we collect is used for the following purposes:

• Account Management: We use your personal information to create and manage your account, verify your identity, and communicate with you regarding your account.
• Contest Participation: Your information is used to facilitate your participation in fantasy cricket contests, including processing payments and distributing winnings.
• Customer Support: We use your data to respond to queries, provide support, and address any issues you may face while using SKILL11.
• Improving User Experience: We analyze usage data to enhance the functionality of the platform, fix bugs, and improve the overall user experience.
• Marketing & Promotions: With your consent, we may use your email or phone number to send promotional materials, offers, and updates about new features or contests.
• Legal Compliance: We may use your information to comply with legal obligations and protect our platform against fraud and unauthorized access.

3. Data Sharing and Disclosure SKILL11 does not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:

• With Service Providers: We may share your information with trusted service providers who assist us in operating the platform, processing payments, and providing customer support.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental request, or if we believe such action is necessary to protect the rights, property, or safety of SKILL11, its users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of SKILL11, your data may be transferred as part of the transaction. You will be notified of any such change.

4. Data Security We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and restricted access to sensitive data.

Despite our efforts, no data transmission or storage system can be guaranteed to be completely secure. Therefore, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us.

5. Data Retention We retain your personal information for as long as necessary to provide you with the services on SKILL11 and to comply with legal obligations. Once your account is deactivated or deleted, we will securely delete or anonymize your personal data, unless retention is required by law.

6. Your Rights As a user of SKILL11, you have the following rights regarding your personal information:

• Access and Correction: You have the right to access the personal information we hold about you and request corrections if necessary.
• Data Deletion: You can request the deletion of your personal data if it is no longer necessary for the purposes for which it was collected.
• Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Consent Withdrawal: If you have given consent for data processing, you can withdraw it at any time.

To exercise any of these rights, please contact our support team at  support@skill11games.com / 9667976682.

7. Cookies and Tracking Technologies SKILL11 uses cookies and similar tracking technologies to enhance your user experience. Cookies are small data files stored on your device that help us remember your preferences, track your interactions with the platform, and deliver personalized content.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of SKILL11 and limit your ability to use certain features.

8. Third-Party Links SKILL11 may contain links to third-party websites or services. These third-party sites have their own privacy policies, and SKILL11 is not responsible for their practices. We encourage you to review the privacy policies of any third-party services you access through our platform.

9. Changes to This Privacy Policy SKILL11 reserves the right to modify or update this Privacy Policy at any time. Any changes will be communicated through the platform, and your continued use of SKILL11 after such changes implies your acceptance of the updated Privacy Policy.

10. Contact Us

Email : support@skill11games.com

Phone : 9667976682

 

If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us at support@skill11games.com  / 9667976682

Thank you for trusting SKILL11 with your information. We are committed to ensuring your privacy and providing a secure and enjoyable experience on our platform.